Messaging Privacy Policy
Prime Home Buyers Group uses phone calls, text messages, and email services to keep you informed about your cash offer and property transaction. We use an automated service to keep you up to date on your transactions most recent update. This section explains how we handle your contact information and respect your communication preferences.
Collection of Information
We collect different types of information from and about you when you use the Messaging Service, including information that you provide directly. For example, when you sign up for the Messaging Service, we collect the phone number and email address you provide. We also collect your messaging history and any information or content you include in messages sent through the Messaging Service.
We may also collect information about you through cookies and similar technologies. Cookies are small pieces of data stored by your web browser on your device’s hard drive or memory. They help us personalize your experience with the Messaging Service, such as by sending personalized text messages like shopping cart reminders.
Use of Information
Your information helps us evaluate your property and determine whether we can provide a cash offer. We use your contact details to reach out by phone, text, and email about your property, our offers, and next steps. We also use this information to improve our services and comply with applicable laws.
Protection and Sharing of Information
We use standard security measures to protect the information you share with us. Your data is kept confidential and only accessed by team members who need it to help with your offer. We work with trusted service providers who agree to protect your information in the same way we do.
We may share, transfer, or disclose your information with your consent or under the following circumstances:
Service Providers. We may share your information with third-party service providers that assist us in providing and operating the Messaging Service.
Legal Requirements and Protection of Prime Home Buyers Group and Others. We may disclose your information when we believe it is necessary or appropriate to: (i) comply with applicable laws, regulations, or legal processes; (ii) respond to requests from government or public authorities, including those located outside your country of residence; (iii) enforce or fulfill a contract with you; (iv) protect our rights, privacy, safety, or property, as well as those of our affiliates, you, or others; and (v) pursue available legal remedies or reduce potential damages or losses.
From time to time, we may share aggregated or de-identified information about how the Messaging Service is used. This type of information may be shared with third parties, including advertisers, promotional partners, and sponsors, because it does not directly identify individual users. We will not share mobile information with third parties or affiliates for marketing or promotional purposes. The categories described above do not include text messaging originator opt-in data or consent. This information will not be shared with any third parties.
Choices and Controls
You control how we communicate with you. To stop receiving text messages, reply STOP to any message we send. To unsubscribe from emails, use the link provided in those messages. You can also request to update or delete your information at any time by contacting us.
Text Message Campaign Data Selling
Prime Home Buyers Group does not sell your phone number, text message content, or personal information to third parties for their marketing purposes. We use your contact information only to communicate with you about your property inquiry and our services in Texas.